Frequently Asked Questions
- Calling our toll free number 800-547-2509
- Our website: www.pa-dist.com
- Faxing your order to 541-485-3459
- One of our portable order entry devices, call for more information
Errors: Our error rate is very low, and we are very proud of the quality and accuracy of our warehouse. However, should an error occur, we will correct our mistake and make it right. Please contact ext. 139 for claims within 10 days.
Any other return requests will be handled on a case by case basis within 10 days and a 15% restocking fee will apply.
Please take pictures if possible to support your claim upon arrival of the damaged goods.
The price most commonly charged at the retail consumer level. This price is usually suggested by the manufacturer. If the manufacturer does not suggest a price, we calculate a typical retail mark-up for you. We round up to the next logical multiple in order to give you the best price for your staff to mark incoming goods.
Our everyday wholesale price for qualified wholesale customers who buy in our required multiples.
This price is either Wholesale List or less. Items can be less because they are offered on Clearance or The Dollar Store.
You can change the default price columns that appear on your searches by visiting My Profile and checking off the columns you would like to see.